FAQ

 

WHAT CURRENCY IS PRICING ON MVRK?

All prices are shown in Australian (AUD) Dollars.

 

HOW SHOULD I CARE FOR MY SHORTS?

To maximise the life of our shorts we recommend

  • Always rinse your swimwear in clean water, or wash with a mild detergent after every use.
  • Dry your shorts in the shade / try to keep them out of direct sun as it will deteriorate the fabric quicker.
  • Minimise exposure to chlorine and other chemicals as this may result in damage to both the material, colours and stitching.
  • Avoid regular spas as the combination of heat and chlorine will deteriorate your shorts more rapidly.

 

WHEN WILL MY SHORTS BE SHIPPED?

Shipping Domestic (Within Australia – Sent with Australia Post )

Orders are shipped via Australia post. All shipping will be charged at a flat rate of AUD $12.50 per order for Domestic orders and will be shipped out within (1-2 working days pick and pack). Once your order has been dispatched your order can take 2-5 working days to arrive.

 

International Post (Standard): Delivery can take up to

Orders are shipped via Australia post. All shipping will be charged at a flat rate of AUD $20 per order 1-2 weeks to arrive after being posted. In the event the parcel is held via customs delivery may take up 4 weeks. 

Any deliveries outside Australia are subject to the postal and customs laws of those countries. MVRK cannot guarantee delivery, regular air mail within 14 days, or express delivery within 7 days outside Australia

 

 

DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally. However please note your order will be charged in Australia (AUD) dollars at a flat rate $20. As customs policies vary from country to country, international orders may be subject to local custom charges. Any associated fees / taxes /duties are the responsibility of the recipient. 

 

IS TRACKING INCLUDED?

Yes, items will have a tracking number which will be emailed to you upon shipment.

 

HOW TO I UPLOAD A DESIGN?

If you have a design and wish to submit it to the team at MVRK. Its simple – go to the Submit A Design page and follow the simple instructions.

 

HOW MUCH DO I GET PAID FOR MY DESIGN?

If we like your design and want to turn it into one of our products. We will pay you $300 for the rights to the design. (Make sure you include all your details so that we can contact you).

*Note - If MVRK Surf purchase your design - it becomes the legal property of MVRK Surf. Ownership of the design and all rights are transferred to us.